Our annual Christmas closedown is coming up. Order by Saturday 12 December for delivery before the break.
We’re in our annual Christmas closedown, but still taking orders. Anything ordered now is delivered from Wednesday 13 January.
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Delivery

Raw Dog Food Delivery in Auckland & Waikato

We deliver fresh, made-to-order raw pet food directly to your door across Auckland and Waikato. No storefronts and no middlemen, just quality raw food at honest prices, dropped off by our own team each week.

Delivery areas

Do we deliver to you?

We currently service suburban postcodes across Auckland and Waikato. Our focus on suburban areas is what keeps our delivery costs, and your prices, as low as possible. The more customers we have in an area, the more efficient our runs become.

Every suburb on each run is listed on our Auckland delivery page and our Waikato delivery page.

Choose your address from the list and we’ll show your delivery day.

Ordering at a glance

Delivers to
Suburban Auckland and the Waikato
Order by
11:59pm on Saturday for the next week’s delivery
Arrives
Made fresh the following week and delivered chilled on your area’s day
Delivery fee
$5 an order, wherever we deliver
Boxes
10 kg boxes. Minces from $6.90 a kilo, mixes from $7.90, raw bones from $5.40. See every price
Subscriptions
Buy once, or subscribe every 1 to 8 weeks. Change or pause it any time in My Account
Made from
100% New Zealand meat, bone and organ, for dogs and cats
Made to order

How our delivery system works

All of our food is made fresh to order, so nothing sits in a warehouse. This is how we keep your food as fresh as possible and our prices as low as possible.

Place your order

Order online before the weekly cut-off.

We make it fresh

Your food is made fresh the following week.

We deliver it

Delivered to your door on your area’s delivery day.

Order by Saturday at 11:59pm. Orders placed after this time will be delivered the following week.

Delivery days

Delivery days by area

Delivery days are based on your address. All days shown are for the week following your order.

Auckland

  • Central CityThursdays & Fridays
  • North ShoreWednesdays
  • South AucklandThursdays
  • West AucklandFridays

Waikato

  • CambridgeFridays
  • HamiltonFridays
Your order

What arrives in the carton

Raw food comes in bulk cartons, which keeps the price per kilo down.

WhatHow it’s packedCarton
Mixes, minces and green tripe10 kg, cut into blocks of about 500 g36 × 27 × 18 cm
Raw bones10 kg, packed together and frozen as one36 × 27 × 18 cm
RollsTen 1.8 kg raw rolls, 18 kgOne carton

The blocks are cut by hand, so each one varies a little, but the carton always holds 10 kg. Measure your freezer before the first order. Our guide to portioning your first 10 kg box shows how to split it up.

Planning

How much to order

At the 2.5% of body weight a day our feed calculator uses for a moderately active adult, with raw bones making up about a tenth of the day, a 10 kg box of mince or mix lasts:

Dog’s weightA 10 kg box lastsA sensible order rhythm
10 kgabout 6 weeksOne box every 6 weeks
20 kgabout 3 weeksTwo boxes every 6 weeks
30 kgabout 2 weeksTwo boxes every 4 weeks
40 kgabout 11 daysThree boxes every 4 to 5 weeks

Delivery is one flat fee of $5 an order, whatever the weight, so a bigger order every few weeks spreads it further than a small one every week. The calculator works out the boxes for the number of weeks you choose, and you can set any order to repeat every 1 to 8 weeks. If the freezer is still full, change or pause a subscription in My Account before the weekly cut-off.

On the day

What to expect on delivery day

Our own team loads up and drives door to door. Think of it like a courier run, but it’s us. Our About Feed Raw page tells you more about who we are. Your order arrives chilled, and most of our customers simply pop it straight in the freezer.

  • Deliver to home, not work. We can’t guarantee a time window as our route changes weekly based on order locations. Home delivery means you’re much less likely to miss us.
  • You’ll get a notification when your order has been dropped off. If it’s been left somewhere out of the ordinary the notification will say exactly where.
  • Check your spam if you haven’t received a delivery notification and aren’t sure whether your order has arrived.
  • We can’t enter properties where a dog is on guard. We love that your pup is doing their job, but our team’s safety comes first.
  • We can’t access freezers or internal buildings. Much like a courier, we drop at the door.
French bulldog puppy in a yellow hoodie, sitting with its head turned and eyes closed
After delivery

When your order arrives

  1. Put it in the freezer, keeping out the next couple of days’ worth for the fridge.
  2. If you have bones, some customers let the block soften slightly in the fridge, separate the bones, then refreeze them in smaller bags.
  3. From then on, move two to three days’ worth from the freezer to the fridge every second evening. Thawed food keeps two to three days in a sealed container.

Our guide to thawing and storing raw food takes it from there.

If something looks or smells wrong, our guide to telling if raw dog food has gone off covers what to look for.

Questions

More delivery questions

Is the food frozen when it arrives?

It arrives chilled. Put it in the freezer as soon as you can, apart from what you’ll use in the next couple of days.

Can I order raw cat food on the same delivery?

Yes. Our raw cat food comes on the same runs, in the same cartons, for the one delivery fee.

Can I see my delivery day before I order?

Yes. The address checker at the top of this page shows your day, and checkout shows the date before you pay.

Do you deliver outside Auckland and the Waikato?

Not at the moment. If you’re near the edge of our Auckland runs or Waikato runs, type your address into the checker to be sure.

Get your order in

Order by Saturday at 11:59pm for next week’s delivery.

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